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Terms & Conditions of Use of Website

Terms of Use

Wallcreations takes every reasonable care to ensure that information provided on the website is accurate and up to date. Wallcreations cannot be held liable for any errors, omissions or inaccuracies, however caused. The information is provided to you “as is”, without express or implied warranty.

Wallcreations reserves the right to modify or withdraw the service in whole or in part, at anytime without notice. Any typing or clerical error in regards to any price and/or offer of any product on this website or acceptance of any order shall be subject to correction.

Copyright Notice

The Content displayed on the Wallcreations website, including but not limited to the look and feel, text, graphics, images, designs, the URL and software, is either the property of, or used with permission by wallcreations.com.au and is also protected by Australian and international copyright and trademark laws. All rights including but not limited to copyright, title and interest in the Content belong to Wallcreations Pty Ltd. The use of any images, graphics, text or content is strictly prohibited unless written authorisation is granted by Wallcreations Pty Ltd. The reproduction, republishing, copying, transmitting, distributing in any form, or by any means, of any Content is prohibited.

Trademark Notice

The trademarks, trade names, domain names and logos on the Wallcreations website are either pending or registered trademarks. The use of any said material by another party is in violation of trademark laws and may be subject to criminal penalties.

Pricing and Payment

All prices quoted on the Wallcreations website are in Australian dollars (AUD) and include 10% Goods and Services Tax (GST). At checkout delivery and shipping costs are calculated and a currency convertor is available for international customers. All pricing on this site is subject to change at the discretion of Wallcreations Pty Ltd.

Goods will be despatched once payment has been received. Wallcreations processes all credit card payments in real-time using secure transaction provider eWay. We do not store or keep any credit card details. eWay provides a secure environment for the authorisation of credit card transactions. Confidential information including card details is encrypted using industry standard SSL 128-bit encryption technology. By placing orders with Wallcreations you accept and acknowledge that credit card details will be transacted without a signature and you are required to enter the CVV number into the transaction.

Damage to Customer Property

Wallcreations has provided fair warning on this website and on the product packaging details about the risks involved in applying vinyl surface graphics. Wallcreations takes no responsibility for any damage caused to surfaces in customer properties as a result of the application or removal of the vinyl surface graphics.\

Privacy Policy

Wallcreations is committed to protecting the privacy of our customers' personal information and ensuring it is kept strictly confidential and in accordance with Australian privacy laws. By accessing or using the Wallcreations website you agree to the collection, use and disclosure of your personal information in the following manner.

Your Personal Information

We collect personal information in order to deliver products or services you order from us and to improve our service and your customer experience. This includes better understanding customer requirements and needs, protecting against fraud or theft and providing you with information on special offers and topical information of interest. The information we collect is derived directly from you when you register your details, place an order or provide feedback to us. This information can include your name, address, delivery address, phone number, email address and information about your orders and communications with us.

We may need to provide your personal information to a third party, namely delivery companies, financial institutions, web-hosting organisations and information technology service providers. When your personal information is disclosed to these third parties we will only authorsie them to use your personal information for the purpose that we supplied it to them, and will ensure that they undertake appropriate measures to protect your privacy. We may also need to disclose your personal information to government authorities if required by law. If you have any concerns about your privacy and the use of this website please contact us. More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner.

Application and Removal of Wall Graphic

It is important that you determine whether the wall or surface to which you will apply the wall graphic is suitable and whether removal of the product will cause any damage to the wall or surface. Before applying the wall graphic, you should first sample test whether the wall or surface is peeling, deformed, rendered or similar and if so, you should not use the wall graphic on that wall or surface. Wall graphic samples are available by contacting us. You will need to supply details of your address so that we can post the sample to you.

Do not use household cleaners to clean the walls or surfaces to which the wall graphics are to be applied. These cleaners may leave behind a thin layer of residue that could affect the adhesive nature of the wall graphic. We suggest that you clean the surface with a slightly damp, clean cloth and let dry.

Caution: do not apply the wall graphics to delicate or paper wallpaper surfaces. You should not use the products on walls or surfaces of antiques, heirlooms or other valuable or irreplaceable items. Removal of the wall graphics from some painted walls and surfaces can cause paint to be removed from that wall or surface in certain instances. As noted above, we suggest you sample test a section of the wall or surface as we will not be liable to you in any way for damage to paint on a wall or surface caused by the adhesion or removal of the wall graphic.

We will not be liable for any loss or damage arising from incorrect use of the wall graphic (including whether direct, indirect, special, incidental or consequential) or for any damage to walls or surfaces resulting from applying or removing the wall graphic.

Image Quality

Our image quality meter on our editing tool is a guide only and should not be relied upon as your sole factor in determining whether an image is suitable for the product you order. It is important that you appreciate that a low quality image (i.e. a low file size or resolution indicated by a RED border) may appear grainy, blocky or otherwise of low quality when enlarged. Further, the colours in the image displayed on your screen may vary from the colours of the image in the final printed product depending on the colour, contrast and other settings on your computer and monitor.